Account
Sign In / Join
Saved
Wishlist
Categories
Last updated: October 2026
Effective Date: 20 October 2026
Welcome to Jivaraa. These Terms & Conditions govern your access to and use of our website and the purchase of products offered through it.
By visiting our website or placing an order, you agree to these Terms & Conditions. Please read them carefully before using our services.
Website: https://jivaraa.com
Jivaraa is a fashion brand offering clothing and related products through its online store.
In these Terms, “Jivaraa,” “we,” “our” and “us” refer to the business operating this website. “You” and “customer” refer to any person accessing the website or purchasing our products.
Our official business and customer support details will be provided on the website.
By using this website, you confirm that you are legally capable of entering into a binding agreement under applicable law.
If you are under the age of majority, you may use the website only with the involvement and consent of a parent or legal guardian, as required by law.
You agree to provide accurate and complete information when placing an order or contacting us.
We make reasonable efforts to display our products, colours, descriptions and specifications as accurately as possible.
However:
Customers should review the product description, size information, fabric details and care instructions provided on the relevant product page before placing an order.
Nothing in this section excludes responsibility for materially inaccurate product descriptions or any other rights available to consumers under applicable law.
All prices and applicable charges will be displayed in Indian Rupees (INR), unless stated otherwise.
Prices, promotional offers and product availability may change from time to time. Any change will not affect a confirmed order except where correction, cancellation or another action is permitted by applicable law.
Applicable shipping charges, taxes and other mandatory fees will be displayed at checkout or otherwise disclosed as required by law.
If a product becomes unavailable after an order is placed, we will contact you regarding the available options, including cancellation and refund where applicable.
Placing an order constitutes an offer to purchase the selected products.
An automated order acknowledgement does not necessarily mean that the order has been finally accepted. Order acceptance may be confirmed through a subsequent order confirmation or dispatch notification.
We reserve the right to investigate and address suspected fraudulent, duplicate or unauthorised orders. If an order cannot be fulfilled, we will notify you and provide any refund required under applicable law.
We will not use this provision to avoid valid consumer obligations.
We may offer prepaid payment options and Cash on Delivery (COD), subject to availability and eligibility.
Payments are processed through the payment methods made available at checkout.
You agree to provide accurate payment and billing information and to use only payment methods you are authorised to use.
For prepaid orders, an order may be processed after successful payment confirmation. For COD orders, payment is due according to the instructions provided at delivery.
If a payment is deducted but the order is not confirmed, please contact our customer support team with the relevant transaction details.
Orders will be shipped to serviceable locations, subject to courier availability and the applicable Shipping & Delivery Policy.
Delivery dates and timelines are estimates unless expressly confirmed otherwise.
Customers are responsible for providing a complete and accurate delivery address and reachable contact details.
Delays may occur because of courier operations, weather, public holidays or other unforeseen circumstances. We will make reasonable efforts to assist with delayed or undelivered shipments.
Please refer to our Shipping & Delivery Policy for further information.
Order cancellation, return, exchange and refund requests are governed by our published Return, Refund & Exchange Policy.
Customers should review that policy before purchasing.
Any eligibility conditions or time limits stated in the applicable policy will be applied consistently with mandatory consumer rights and applicable law.
Nothing in these Terms removes any right to a remedy that cannot legally be excluded.
Promotional offers, discount codes and special campaigns may be subject to specific terms, including validity periods, eligible products, minimum order values and usage limits.
Offer conditions will be communicated when the promotion is presented.
Unless expressly stated otherwise, promotions cannot be combined with other offers. Any restriction will be subject to applicable law.
All original website content, including brand elements, logos, text, graphics, product photographs, design assets and other materials, is owned by or licensed to Jivaraa, unless otherwise indicated.
You may view and use this content for personal, non-commercial shopping purposes.
You must not reproduce, distribute, modify, republish, sell or commercially exploit our content without prior written permission, except where permitted by law.
You agree not to:
We may take reasonable steps to investigate suspected misuse and protect our customers, business and website.
Our website may use or link to third-party services, including payment gateways, courier platforms and shipment-tracking services.
Those services may operate under their own terms and privacy policies. Your use of them may be subject to those terms.
We are not responsible for independent third-party services to the extent permitted by law. This does not limit any responsibility that applicable law places on Jivaraa.
Our collection and use of personal information are described in our Privacy Policy.
By using our website, you acknowledge that you have had the opportunity to review that policy.
We will handle personal information in accordance with our published policy and applicable data protection laws.
To the extent permitted by applicable law, Jivaraa will not be liable for indirect or consequential losses arising from the use of the website that were not reasonably foreseeable.
Nothing in these Terms excludes or restricts liability for fraud, wilful misconduct, negligence where liability cannot legally be excluded, defective products, mandatory consumer remedies or any other liability that cannot be limited under applicable law.
We will make reasonable efforts to maintain website availability and accurate information but cannot guarantee uninterrupted or error-free operation.
We may update these Terms & Conditions to reflect changes in our business, website functionality or applicable legal requirements.
The revised version will be published on this page with an updated effective date.
Changes will apply prospectively, subject to applicable law and any rights arising from orders already placed.
These Terms & Conditions are governed by the laws of India.
Any dispute will be handled by the appropriate forum or authority in accordance with applicable law. Nothing in this section prevents a consumer from exercising a statutory right to approach a competent consumer dispute redressal forum.
For questions regarding these Terms & Conditions, orders or website use, please contact:
Brand: Jivaraa
Email: support@jivaraa.com
Business Address: SHOP NO-2 SHIV SHAKTI ENCLAVE, VILL -SALARPUR, NEAR METRO STATION, BABU RAM COLONY, Sector 81, Noida, Gautam Buddha Nagar, Uttar Pradesh, 201305
Please include your order number when contacting us about an existing purchase.
Thank you for choosing Jivaraa.
Looks like you haven't added any of our timeless pieces yet.
Explore by Category
