At Jivaraa (www.Jivaraa.com), we value your concerns about online privacy and security when browsing and shopping on our website. We are committed to ensuring that the information you provide is used responsibly and securely. If you have any questions or concerns that are not addressed in this policy, please feel free to contact us. We welcome your feedback and are continuously working to improve our services to better meet your needs.

1. Collection of Information by Jivaraa

 Jivaraa collects basic information to process your requests and provide a better shopping experience. The information we collect includes:

• Your name

• Mailing address

• Email address

• Phone number

This information is collected when you make purchases, sign up for newsletters, or participate in promotional offers. Additionally, payment card information is requested only when you place an order, and it is transmitted via encryption to ensure the highest level of security.

When you browse our website, we also use cookies—small pieces of tracking data—to collect information about your preferences and online behavior. This includes your IP address, browsing activity, and interactions with our website. However, we do not link this information to individual customers, nor do we use cookies to store confidential data like passwords or credit/debit card details.

2. Use of Collected Information

The primary purpose of collecting your personal information is to facilitate order processing, shipping, and customer service. Specifically, we use your information to:

• Process and fulfill your orders

• Provide updates on the status of your orders

• Communicate with you regarding shipping and any potential issues

• Improve our products, services, and website features

• Customize your shopping experience on the site

3. Security Measures

We understand that the security of your personal information is a top priority. To ensure your data is secure, we implement advanced security technologies, including:

• Secure Socket Layer (SSL) technology: SSL encryption protects all sensitive information, such as credit card details and personal data, during transmission to ensure privacy and safety.

• We do not store or retain any of your payment card information. Instead, your card details are directly processed by a third-party payment gateway, which is secured with SSL encryption.

• We use industry-standard security methods and technologies to safeguard against unauthorized access to your personal data and to ensure its integrity.

When you make a purchase or access your account, a padlock icon or a solid key will appear in your browser window, indicating that your transaction is being processed securely via SSL encryption.

4. How to Update Your Account Information

You can easily update your account information by logging into your  Jivaraa account and navigating to ‘Account Information’. Please note, for your security,  Jivaraa does not store credit/debit card information in your personal profile.

5. How to Unsubscribe from Jivaraa's Email List

If you wish to stop receiving emails from  Jivaraa, you can unsubscribe at any time by clicking the ‘unsubscribe’ link at the bottom of any promotional email. Alternatively, you can contact us directly to request removal from our email list.

6. Changes to Our Privacy Policy

We may update or modify this Privacy Policy from time to time. We will post any changes on this page so that you are always informed about how we collect, use, and protect your personal information. By continuing to use our website after such changes are made, you accept the updated policy. If you do not agree with any changes to the policy, please refrain from using the website.

This Privacy Policy forms an integral part of the  Jivaraa User Agreement. Any disputes related to privacy will be governed by this policy and our User Agreement, including any limitations on damages. Our current Privacy Policy applies to all information we hold about you, both now and in the future.